Your privacy matters to us. This policy explains exactly how vviph collects, uses, stores, and protects your personal information as a player on our platform.
Here's a plain-language summary of how vviph handles your data. The full legal text is below.
All data transmitted between your device and vviph is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks like BPI and BDO. Your personal and financial information is never sent in plain text.
vviph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and improve your experience on the vviph platform.
vviph complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. We are committed to upholding the rights of Filipino players as data subjects under Philippine law.
We tell you exactly what data we collect, why we collect it, and how long we keep it. No hidden data practices, no surprise uses of your information. What you see in this policy is what we actually do.
As a vviph player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing. Contact our support team to exercise any of your data rights at any time.
vviph uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage cookie preferences through your browser settings at any time without affecting core platform functionality.
Summary: This Privacy Policy describes how vviph ("vviph," "we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") who use the vviph online gaming platform at vviph.net. This policy is compliant with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines. By using the vviph platform, you consent to the practices described in this policy.
1.1 vviph is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of a good gaming experience, and that trust starts with being honest and transparent about how we handle your information.
1.2 This Privacy Policy applies to all personal data collected through the vviph website at vviph.net, our mobile-optimised platform, customer support interactions, and any other services we provide to you as a registered player or site visitor.
1.3 Please read this policy carefully. If you have questions about any part of it, our support team is available 24/7 via live chat on the vviph platform.
2.1 vviph collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Registration & KYC verification |
| Contact Data | Email address, mobile number, home address (city/province) | Registration & account updates |
| Financial Data | GCash number, PayMaya / Maya account, bank account details, transaction history | Deposits, withdrawals & KYC |
| Technical Data | IP address, device type, browser type, operating system, session duration | Automatically on platform use |
| Gaming Data | Game history, bet amounts, win/loss records, bonus usage, session logs | During gameplay |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
| Preference Data | Favourite games, language settings, marketing preferences, responsible gaming limits | Account settings & platform use |
2.2 Sensitive Personal Information. In certain circumstances, vviph may collect sensitive personal information as defined under the Data Privacy Act of 2012, such as government ID numbers required for identity verification. This data is collected only where strictly necessary and is subject to enhanced security controls.
2.3 Data You Provide Voluntarily. Some data is provided directly by you — for example, when you register an account, complete KYC verification, contact our support team, or update your account preferences.
2.4 Data Collected Automatically. When you use the vviph platform, we automatically collect certain technical data such as your IP address, device identifiers, and browsing behaviour on our site. This data helps us maintain platform security and improve the user experience for Filipino players.
3.1 vviph uses your personal data for the following purposes:
3.2 vviph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise required by law.
4.1 vviph processes your personal data on the following legal bases under the Data Privacy Act of 2012 of the Philippines:
5.1 vviph does not sell, rent, or trade your personal data to third-party marketers. We may share your data with the following categories of recipients only where necessary and in accordance with this policy:
5.2 All third parties with whom vviph shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific service they provide to vviph.
6.1 vviph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
6.2 When personal data is no longer required, vviph will securely delete or anonymise it in accordance with our internal data disposal procedures.
7.1 vviph implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
7.2 In the event of a personal data breach that is likely to result in harm to affected players, vviph will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
7.3 While vviph takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your vviph login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
8.1 vviph uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use are:
8.2 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the vviph platform.
9.1 As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by vviph:
9.2 Right to Access: You may request a copy of the personal data vviph holds about you at any time.
9.3 Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly through your vviph account settings.
9.4 Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to vviph's legal obligations to retain certain records under Philippine law.
9.5 Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to vviph's overriding legal or regulatory obligations.
9.6 Right to Data Portability: You may request that vviph provide your personal data in a structured, commonly used, machine-readable format.
9.7 How to Exercise Your Rights: To exercise any of the above rights, please contact the vviph Data Protection Officer via live chat or by emailing [email protected]. We will respond to all verified requests within thirty (30) days in accordance with the Data Privacy Act of 2012.
9.8 Right to Lodge a Complaint: If you believe vviph has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
10.1 The vviph platform is strictly for persons aged twenty-one (21) years and above, in accordance with Philippine gaming regulations. vviph does not knowingly collect personal data from persons under the age of 21.
10.2 If vviph becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the vviph platform, please contact our support team immediately.
11.1 The vviph platform may contain links to third-party websites or services. This Privacy Policy applies solely to the vviph platform and does not cover the privacy practices of any third-party sites. vviph is not responsible for the content or privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
12.1 vviph reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or a prominent notice on the vviph platform prior to the changes taking effect.
12.2 The date at the top of this policy indicates when it was last updated. Your continued use of the vviph platform after any amendment constitutes your acceptance of the revised Privacy Policy.
12.3 The most current version of this Privacy Policy will always be available at vviph.net/privacy-policy.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the vviph Data Protection Officer:
13.2 For concerns about responsible gaming or to request self-exclusion, please visit our Responsible Gaming page.
vviph is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 of the Philippines. For questions about your data rights, contact [email protected]. For responsible gaming support, visit our Responsible Gaming page. Gambling is addictive. Know when to stop. 21+ only.